Automate: make your ERP system fit for smart customisation
A well-integrated IT support is essential for redesigning the position of your product in the organisation with all related business processes. After all, in order to enable smart customisation, your processes and IT support must be so well aligned that customer-specific requirements flow seamlessly through the organisation in an automated and efficient manner. Once you have taken a critical look at your processes, you will know what the IT support needs to provide.
Sometimes a redesign of your existing ERP system is sufficient. But it may also be the case that the layout, interfaces and functionalities your business needs are not feasible with your current ERP system, for example, in the case of outdated systems with a lot of customisation that has been developed over many years.
Nowadays, ERP systems with a lot of customisation are really out of the question. Stick to the standard is key. Saying goodbye to your customised package feels like a big step, but that is precisely what sometimes stands in the way of making smart customisation a success. Outdated ERP systems are often not integrated, less scalable and do not offer the flexibility to support smart customisation.
ERP is the basis of your IT landscape. The entire primary process is interwoven with the entire organisation. This has to be right, and from there you will have to design the IT landscape in the right way.
If your assessments show that your IT support is not suited to your smart customisation mission, take the leap to a more modern ERP system.. To find out if this is the case: first organise, then automate.
This is the last blog in the three-part blog series: Smart customisation in manufacturing - how manufacturing companies survive and thrive in a rapidly changing market.
Want to know more about how we help our manufacturing customer achieve smart customisation processes? Click below to download the whitepaper.