Project Recovery

Get your System Integration (SI) project back on track with Delaware. 

A proven track record in project recovery and delivery

Get your System Integration (SI) project back on track with Delaware. Wherever you are in your project lifecycle, we'll help you bring back its momentum. 

We have considerable experience in delivering end-to-end digital transformations utilising a range of solutions including SAP and Microsoft. We are a truly independent organisation, committed to developing long-lasting client relationships, built on a culture of collaboration and transparency. 

We pride ourselves on being a local team, with global reach: we're big enough to deliver, but small enough to care.

We commit. We deliver.

Whatever stage your project is at, we will bring its momentum back.
We’ll help you realise your project goals through decades of experience and knowhow.

Tackling data challenges

Data can pose major problems during an SI project. If you're having concerns about your business data, our experienced team have the solution to get you back on track:

  • Realistic timelines: if the time required to clean data ready for deployment was underestimated – we’ll reset it and define a new, realistic timeframe to get your data cleanse back on track;
  • Effective data cleansing: if data has come from disparate (offline) sources, is in a myriad of formats, or has been unhelpfully manipulated – our experts will help you get it pulled together;
  • Assigning ownership: If you're struggling with a lack of internal data ownership and transparency of progress – we’ll get a structure in place and ensure ownership is properly assigned.

Recalibrating team dynamics

Team dynamics often require refining to get a project running smoothly again. By sensitively recalibrating team structure, tweaking the initial mix of resource, experience or expertise and enabling a “one team” mentality, your team will collaborate effectively and make great progress. We’ll guide you towards better outcomes by helping you thoroughly understand your product and implementation methodology. 

  • We'll identify the ultimate project sponsor and leverage their engagement;
  • We'll ensure you have a visible, accountable project leader, with a fully defined remit
  • We'll build and honour a culture of transparency and plain talking that helps you address any intra-team challenges.


Ensuring successful adoption

Our robust processes regularly achieve rapid “go live adoption”, a quicker return to standard operations, and quicker realisation of operational excellence. Rapid system adoption and very low error rates could be your reality - you just need the right tools and implementation strategy.

Our experts have helped customers achieve adoption rates of 80% in week one, rising to 88% by week four, with a very low volume of help desk tickets. But - take your foot off the pedal just a little - and errors and user issues soon begin to creep in. So we recommend a continual approach to operational excellence.     

You’ll get better return on your investment if adoption and operational excellence forms part of your project and post-go live strategy from the outset. Where this is not the case and issues arise, we’ll increase your adoption rates and get your project back on track.

For best adoption success, our strategy is simple but effective:

  • Appreciate exactly what your business needs to do at “go live”
  • Fully enable your project team and people
  • Deliver user specific, easily consumed training
  • Understand and measure go-live adoption KPIs and respond rapidly to any growing issues

We rapidly identify the root cause of your operational adoption problems using our long running relationships with a range of leading software solution providers, such as SAP, Signavio, Celonis.

If your project is losing momentum or you're concerned about the direction its going in, speak to our team.

Our Project Recovery Team

Federico Maffei 

  • Decades of experience and exceptional track record advising conglomerates and leading national organisations worldwide.
  • Considerable experience of all stages of SAP implementation projects, including profitable delivery. Acute attention to detail and natural leader and team builder.
  • Innate understanding of creating strong and productive dynamics between onshore and offshore teams.

Send Federico an email or connect  on LinkedIn

Matt Cherry 

  • Over 20 years’ experience in hands-on consultancy and delivery management of SAP projects.
  • Client industries range from blue chip life science, CPG, high-tech, retail and chemicals. Advised on full lifecycle ERP deliveries and global rollouts of complex SAP based ERP landscapes as well as SAP upgrade projects.
  • Invaluable contributions from conception through to completion and evaluation. Valued provider of leadership, motivation and strategic direction to multifaced projects.

Send Matt an email or connect on LinkedIn

Dave Donnachie 

  • Highly experienced transformation leader with over 18 years of SAP and custom application implementation experience. 
  • Deep understanding of strategic and operational implementation requirements that help my clients navigate the most complex of IT-enabled transformation. 
  • Recently managed the delivery of a multi-vendor, multi-system, multi-contract engagement resulting in one of the most complex ERP system builds in the UK with minimal business impact and low volume of defects post go-live.

Send Dave an email or connect on LinkedIn