Deliver intelligent, unforgettable experiences
SAP Customer Experience (CX) enables businesses to gain a 360-degree view of each customers' journey, by seamlessly integrating customer identity, marketing, commerce, sales, and customer service into a single, transformative platform.
- Empower your sales force to build lasting customer relationships with access to real-time data and insights that enable them to gain a comprehensive understanding of each customers behaviours and preferences.
- Create highly personalised experiences that turn known users into advocates by consolidating customer data from various touch-points and channels in one place to create a single, unified view of each customer.
- Leverage generative AI to gain valuable information without the manual effort.