Scale personalization
that your customers actually feel.
Less noise. More impact.
A one-day, no-fluff summit to transform your B2B Customer Experience into real growth. For marketing, sales, and digital leaders ready to scale what actually matters.
You’ll walk away with the frameworks, cases and hands‑on skills to turn CX into a structural growth engine instead of a collection of isolated initiatives?
that your customers actually feel.
around one growth backbone.
and finally move beyond the hype.
without slowing the business down or creating a 200-page playbook that nobody uses.
Some of the speakers on the program:

A full day of sharp insights, real cases and hands‑on work, without parallel‑track FOMO.
All five workshops run twice, so you just pick the two that matter most: your afternoon, your agenda.
Date: Tuesday, April 28, 2026
Location: The Cumberland Hotel, Marble Arch, London, W1H 7DL.
