HR in 2024 – the crystal ball edition: 3 top trends we're predicting!

The world of People Management is constantly evolving and as we continue through 2024, the industry is expected to undergo some significant changes. HR professionals will need to adapt to these changes to attract and retain top talent, improve employee engagement, and drive business success.

Here at Delaware we see the following top three trends that HR professionals should be aware of in 2024, and how SAP SuccessFactors latest innovations can help.

1. Personalisation and customisation of employee experiences

In 2024, HR professionals will need to concentrate on providing personalised and customised employee experiences that meet individual needs and preferences. SAP SuccessFactors Talent Intelligence Hub can offer HR professionals valuable data and insights on employees' skill sets, career aspirations, and performance metrics through the Growth Portfolio.

This data can then be utilised to tailor learning and development programmes through the Opportunity Marketplace. By offering employees personalised development opportunities, HR professionals can assist them in achieving their career aspirations and enhancing their overall work experience.

2. Embracing remote work and flexible work arrangements

With the increase in remote work and flexible work arrangements, HR professionals need to adopt new strategies and technologies to manage and engage with a distributed workforce.

Organisations around the world face the challenge of the changing nature of work. Not only is the business market and strategy constantly changing, but careers and working styles are also becoming more fluid and flexible. Organisational agility and adaptability are key initiatives for success, and many organisations are beginning to form dynamic teams to respond to rapid changes and maintain a competitive edge in the market. According to a study by SAP, over 82% of employees have participated in a dynamic team more than once in their current organisation.

By utilising SAP SuccessFactors Dynamic Teams, organisations can bring together individuals with diverse skills, strengths, and working styles to accomplish a mission. Once the task is completed, the team disbands. Unlike traditional teams, a dynamic team is typically cross-functional and not explicitly shown in the organisation chart. It may consist of individuals from different departments and does not have a formally assigned leader. Dynamic teams operate in a self-managing manner with undefined roles.

HR professionals can then identify top performers and high-potential employees regardless of their location. By embracing remote work and flexible work arrangements, HR professionals can enhance employee engagement and retention while also driving business success.

3. Focus on employee well-being and mental health

In 2024, it's anticipated that HR professionals will place a greater emphasis on employee well-being and mental health to enhance productivity, engagement, and retention. SAP's Talent Intelligence Hub can be employed to pinpoint potential stressors and causes of burnout among employees. 

The Growth Portfolio can equip employees with resources and tools to address their stress and enhance their mental well-being, including mindfulness training, mental health counselling, and wellness programmes. By prioritising employee well-being and mental health, HR professionals can cultivate a more supportive and engaged workforce.