Experienced Senior Director Michael Holness joins Delaware UK and Ireland as our Microsoft CE & PP Solution Lead

Jan 22, 2024

Delaware is delighted to announce the appointment of Michael Holness as our Microsoft CE & PP Solution Lead.

Michael, who previously held key senior roles at Hitachi Solutions, brings to Delaware his expertise in building highly efficient teams, strong people management skills, and drive for success.

With a 10-year tenure at Hitachi Solutions, Michael has a strong background in programme delivery and team management. After joining Hitachi Solutions as a Test Manager, back when the newly established CRM practice was focusing on delivering the first client on 2011, Michael transitioned to a Project Management role, managing the largest Customer Engagement (CE) clients whilst helping to grow and support the team. He then took the reins and managed the CE team for the last five years, enabling significant growth for CE and Power Platform (PP) in the UK, France, Portugal, and Bulgaria, whilst ensuring processes matured and the team was fully supported.   

Michael helped to set up and grow the teams in Portugal and Bulgaria through graduate training programmes, creating a strong team of analysts who today stand as one of the largest teams in Europe with 180 people! Michael’s goal is to tackle this challenge again – making him the perfect fit for his new position at Delaware UK&I.

Commenting on the recent appointment of Michael, David Taylor, Head of Microsoft at Delaware UK&I, said:

We are thrilled to have Michael join our management team. He is a great fit for Delaware with a background in large enterprise and growing and developing teams within Customer Engagement and Power Platform.

As Delaware UK&I’s Microsoft CE & PP Solution Lead, Michael will lead, grow, and support our team, enabling them to continue to go from strength to strength.

Michael added:

Being close to the team and supporting people is a great passion of mine.  People need to enjoy their work and feel supported whilst developing their careers. The culture at Delaware really supports this and I look forward to supporting personal growth across the current team and helping new members of the team integrate successfully!

Michael Holness

Microsoft CE & PP Solution Lead