Delaware UK & Ireland announced as Portfolio FastTrack Partner

Mar 11, 2024

Delaware is engaged in the Portfolio Model with FastTrack for Dynamics 365, where our Center of Excellence receives FastTrack guidance and support for all our projects. We are committed to bringing the Success by Design Framework to all our Dynamics 365 Projects.

An exciting partnership

In addition to being one of the few partners that hold all Microsoft Solution Designations, Delaware is now a proud member of the FastTrack Partner Portfolio. This not only solidifies us as a trusted Microsoft partner, but means we’re able to deliver the FastTrack benefit on behalf of Microsoft, inclusive of remote onboarding guidance and service enablement.

What is FastTrack for Dynamics 365

FastTrack for Dynamics 365 is Microsoft’s engineering-powered customer success program that enables customers to achieve their desired business transformation goals by accelerating implementations and go lives. Designed to help customers realise business value faster, the program offers best practices, tools, resources, and expert advice so that customers can gain valuable insights with solution implementation, onboarding, and continued education.

Helping organisations enable hybrid work with expert guidance — FastTrack for Microsoft 365 is delivered remotely by Microsoft engineers and approved FastTrack Ready Partners – such as Delaware. What’s more, customers with eligible subscriptions to Microsoft 365 can use FastTrack at no additional cost for the life of their subscription.

When participating in the FastTrack program, customers will:

  • Receive ongoing guidance on best practices and how to plan for successful rollouts 
  • Receive emails with implementation guidance and communications about their active FastTrack engagement
  • Benefit from proactive guidance and ongoing workshops 
  • Learn ways to enable new users and expand capabilities—all at their own pace 
  • Access the online portal to discover end-user training, adoption templates, and change management guides

FastTrack has already enabled 60k+ customers around the world since 2013, and we’re excited to be able to roll this out further, enabling our customers to envision and implement new cloud capabilities by migrating email and content, deploying chat-based collaboration and productivity apps, and enabling identity, device management and modern security with FastTrack services.

To learn more, get in touch today.