Delaware strengthens public sector offering with Technology Services 4 framework

Delaware’s appointment to the Technology Services 4 framework strengthens its ability to support public sector organisations with trusted, end‑to‑end digital services across all six lots.

Expanding capabilities to better serve government clients

Delaware UK & Ireland are pleased to have been named as a supplier on Crown Commercial Service’s (CCS) RM6190 Technology Services 4 framework across all six lots. This achievement positions Delaware as a trusted partner for UK public sector organisations, delivering outcomes-focused digital services across the entire technology lifecycle.

The Lots Delaware is named on include:

  • Lot 1. Technology and Digital Consultancy Services
  • Lot 2. Transition & Service Integration and Management
  • Lot 3. End User Services
  • Lot 4. Infrastructure Management
  • Lot 5. Application and Data Management
  • Lot 6. Major Technology Services Transformation Programmes

Crown Commercial Service supports the public sector to achieve maximum commercial value when procuring common goods and services. In 2023/24, CCS helped the public sector to achieve commercial benefits equal to £4.9 billion – supporting world-class public services that offer best value for taxpayers.

CCS’s open framework, let under the Procurement Act 2023, helps public sector buyers flexibly purchase technology services, including: service and architecture design, end user device support, IT infrastructure, application development, data and transformation.

Through Technology Services 4, Delaware offers a comprehensive suite of capabilities, including:

  • Digital Strategy & Design – User-centred, outcomes-led, and aligned with GDS and UCD best practices.
  • Application Managed Services (AMS) – Expertise in managing complex SAP and Microsoft estates.
  • Integrated Service Delivery – End-user, infrastructure, application, and data services under one joined-up model.
  • Major Technology Transformation Programmes – Driving measurable benefits and sustainable change.

Our appointment to the new agreement builds on Delaware’s global partnerships with SAP and Microsoft, supported by a robust assurance framework:

  • ISO 42001 (AI Management Systems)
  • ISO 27001 (Information Security) & NHS DSP Toolkit
  • ISO 20000-1 (Service Management) & ISO 22301 (Business Continuity)
  • ISO 9001 (Quality), ISO 14001 (Environment)
  • Cyber Essentials Plus
  • NHS Data Security and Protection Toolkit

These accreditations give public sector organisations confidence that Delaware’s digital services, and the AI and automation behind them, are delivered safely, ethically, and sustainably.

Technology services 4 allows our digital, AMS, and infrastructure teams to operate as one outcomes-led practice for public sector customers, from the first design sprint through to long-term managed service.
James Lear                                                                                                                     
Head of Public Sector, Delaware UK. 

Lets shape your transformation together 

Alongside G-Cloud 14, Back Office Software 2, and the Low Value Purchasing System, RM6190 Technology Services 4 provides another simple, compliant route to engage with Delaware UK & Ireland. 

If you’re planning a digital service redesign, AMS consolidation, or a major transformation programme, we’d love to discuss how the Technology Services 4 can help you achieve your goals. 

Get in touch