7IM partners with delaware UK to accelerate innovation and enhance the adviser experience

7IM has announced a new partnership with digital transformation specialist delaware UK, as part of its multi-year and multimillion-pound investment in its proprietary platform and technology. 

The partnership is central to 7IM’s business priorities and commitment to delivering an unrivalled service experience for advisers and clients. It has been shaped directly by adviser feedback and designed to meet the emerging needs of firms.

delaware UK brings deep expertise across Microsoft Dynamics 365, Power Platform and Azure. Its consultants are embedded within 7IM’s teams, enabling faster delivery, greater scalability and seamless innovation – which will ultimately help advisers save time and remove friction, so they can focus on delivering exceptional outcomes for clients.

The programme will support 7IM in delivering: 

• Improved service – delivering better services such as more tailored relationship management and customer support. 
• Streamlined digital workflows – smoother client onboarding and more efficient transfers, supported by fully digital journeys.
• Greater reliability and resilience – through strengthened deployment processes and continual improvement of core systems.

delaware has been selected for its proven ability to drive impactful, future-focused transformation. The partnership reinforces 7IM’s commitment to providing advisers with robust, dependable technology that helps them run more efficient businesses and deliver stronger outcomes for clients. 

Harriet Massie, Chief Transformation Officer at 7IM said: “We’re excited to work with delaware - their expertise and forward-thinking approach aligns strongly with our mission to continually enhance the adviser experience. 

“Every change we are making is driven directly by the needs and challenges of advisers, and this investment will help us deliver more intuitive functionality and continuous improvement across the systems they rely on every day.”

David Taylor, Head of Microsoft, Delaware UK added: “This collaboration brings together two forward-looking teams with a shared commitment to improving adviser experience and outcomes. Our focus is on complementing 7IM’s in-house capability with specialist skills in areas such as Agentic AI and Azure, helping to deliver solutions that make advisers’ businesses more efficient, resilient and future-ready. We’re proud to play a role in empowering advisers through technology they can trust and be excited about.”