Optimise your finance organization with Microsoft Dynamics 365: concrete examples

Over the past few years, Microsoft has made a big move to advance its enterprise applications, shifting from traditional ERP to the new standard in modern finance and operations. Just recently, they announced a major update to Dynamics 365 for finance, which focuses on the growing amount of data available today. More than ever, the platform includes intelligence to help organisations collect and understand data. So more than boosting efficiency and effectiveness, Microsoft Dynamics 365 for Finance (D365FO) will increasingly help finance professionals provide the management with the data and insights they need to take actions.

The business value of new technology like D365FO differs greatly from organisation to organisation. Yet these examples include clear benefits for any finance office: 

1. Optimising finance processes

There are multiple examples of how D365FO helps optimise finance processes. The built-in analytics features, for example, not only optimise reporting, but also include predictive intelligence, which relies on AI to accurately predict, e.g., when customers will pay their invoices. This helps the finance team to proactively accelerate cash flow and reduce days sales outstanding.

A smaller but very handy feature helps finance configure formats for incoming and outgoing electronic documents in accordance with the legal requirements of the countries where they do business.

2. Automating finance processes

Microsoft Dynamics 365 largely automates a wide range of fairly simple, recurrent finance tasks that are error prone and time-consuming to complete. The platform, for example, automates the cash collection process, not only by sending automatic reminders if an invoice is overdue, but also by integrating follow-up reminders within Outlook.

3. Next-level finance/controlling

Microsoft has also invested big in improving cost accounting capabilities by creating a cost accounting ledger. As this ledger is not entity bound, the cost accounting module allows companies to look at data on a truly global scale. Focusing on cross-company profit centers rather than legal entities is essential in the current complex, international context.

Moreover, D365FO now also includes price allocation functionality, which automatically splits revenue across divisions. The suite also allows users to:

• process invoices and payments
• perform reconciliations
• analyse data
• draw up financial reports, etc., for more than one entity or business

As a result, organizations with multiple entities or businesses can close the books much faster, deliver consolidated reporting, increase profitability and ensure global compliance.

Example: centralising and managing financial closing

The financial period close process is still very labor intensive within many organizations. D365FO centralises and manages financial closing in a structured way, allowing users to focus and act on exceptions only. Moreover, recurring tasks can be completely automated by using the integrated Power Automate RPA (robotic process automation) functionalities, allowing finance organisations to not only boost efficiency and effectiveness but also to create true business value.

4. Ensuring an effortless user experience

“Last but not least, MS Dynamics 365 is easy to understand and use. “From the user interface to the built-in analytics tool: every single feature in MS Dynamics 365 was developed to provide an effortless user experience,” says Laurens.

Particularly handy, for example, is the workspace: when opening the platform, users get one clear, role-based workspace that contains all processes, data, reports and links that they need in their jobs. In that workspace they can perform all their tasks without having to switch between applications, such as:

• general journal processing
• customer credit and collections
• vendor invoice entry
• vendor payments, etc.

Moreover, Microsoft has added mobile features to ensure a unified experience across apps and devices. So, you can, for example, manage your invoice approval process or enter your expenses anytime, anywhere, across all devices.

Combining industry and technology expertise

Before making investments in new software, it is key to build a clear understanding of which features will be most beneficial to your finance function – and then start adopting new features step by step. Laurens explains how Delaware can help, “Finance leaders need to make pragmatic decisions about what technology to choose and what processes to transform. Familiarity with the finance function or knowledge of Microsoft technology alone is not enough to make these decisions. It takes an expert that combines business and technology expertise to help you identify the benefits that MS Dynamics 365 for Finance could bring and decide how to kick off the implementation.”

Our experts have developed a three-step methodology to assess the value-add of MS Dynamics 365 for your finance team.