Since the turn of the century, businesses in the UK have had to adapt, flex, and change more so than ever before to keep up with increasing market pressures and ever-changing consumer demands.
And with the unpredictability of events such as the Global Financial Crisis of 2007, the Covid-19 pandemic, the current cost of living crisis and soaring inflation forcing businesses to tighten budgets and reduce costs, this requirement for agility has only been exasperated further. In fact, 97% of executives believe resiliency is very or somewhat important, according to the SAS Resilience Rules Report.
This constant disruption is particularly true for professional services. For many years, this industry was built on the leveraged talent model, relying on top-level expertise and first-class delivery. Nowadays, firms are leaning on the power of technology to automate tasks, develop knowledge-based products, and build a network of freelancers.
With so much disruption at present and an uncertain future ahead, it’s no surprise that organisational resilience is front of mind for many business leaders across the industry. After all, the key to embracing new opportunities and tackling challenges head-on is preparedness.