Microsoft Dynamics D365 CE Technical Support Consultant

Microsoft, some experience, no experience, consultant

United Kingdom

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As an Microsoft Dynamics D365 CE Technical Support Consultant at delaware, you’ll be involved in providing application support, troubleshooting and resolving issues & requests within targeted SLA. However, your main focus will be to act as point of contact to analyze and fix application and system issues, ensuring Microsoft services are available and reliable to meet business expectation. You’ll work in close collaboration with different teams across Delaware and understand their needs to lead them towards new technological heights.

About delaware

We exist to help our clients reach their full potential, by applying our common sense, business experience and passion for technology.

Delaware is a global consultancy that partners with leading technology providers such as SAP (Platinum Partner) and Microsoft to deliver advanced digital solutions. We develop, innovate and implement technology transformations guiding our clients towards an intelligent future.

Everyone at Delaware is a steward of the business. We are building for the future and for those that succeed us and we take responsibility for our relationship with the social and ecological environment.

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Claudia Paez

Your Development path at Delaware

Technology doesn’t stand still, and neither do you! We provide training to keep you up to date with the latest technologies.
If you want or need additional training, the delaware academy is there to help you with your professional development.
At delaware you’re never on your own. You’ll get a lot of support from your team members, including a personal mentor.
Work with development staff to develop, maintain and enhance data migration and reporting methodologies, coding standards, and quality assurance policies and procedures

Is there a match?

Good understanding of how CE and operations are linked together through IT.
You have affinity with IT tools, including a working knowledge or interest in Microsoft solutions.
Knowledge in using support tools e.g. Omnitracker, JIRA, ZenDesk
Excellent troubleshooting, analytical and problem-solving skills
Proficiency in .NET, C#, JavaScript, and other relevant programming languages.
Certification will be an added advantage
Familiarity with CI/CD and Azure DevOps pipelines.
Experience with solution management in Microsoft Dynamics CE and PP
Experience from the end user environment
Knowledge in Customer Engagement processes

Our Culture and Values

We attract and retain only the best people who share our values and thrive in our culture. We strive for the highest levels of excellence in all that we do – with our clients, our people, our business, our careers.

We do the right thing to satisfy our clients, combining quiet confidence and a human touch. We are open, positive, enthusiastic and energetic. At Delaware we value and invest in personal competence as much as technical competence and we all want to help each other succeed. We value diversity for the breadth of perspectives and skills it brings us and the better results it produces.

We enjoy each other’s company. We work hard together and we have fun together. We trust one another.

Underpinning our culture are our core values. They are a living part of our daily interactions, influencing what we do and how we do it. They guide how we work with our colleagues, customers, and partners.

Care - we take responsibility. Commitment - we commit, we deliver. Community - we are better together. Respect - inclusive and diverse. Entrepreneurship - we cherish creativity and drive

Let's meet!

Come have a chat with us and tell us all about your skills, talents and previous experience.

Are you keen to help us grow our Microsoft Dynamics 365 Support team? Make sure to connect with us if you have any questions whatsoever.

Click the Apply now button below and hopefully we’ll get to meet each other soon!

Right to work

Please note that it is a legal requirement that you have the right to work in the UK by the time you commence employment. We therefore ask those shortlisted for interview to provide evidence of their right to work in the UK during the recruitment process.

Delaware holds a sponsor licence but not all roles are suitable for sponsorship, especially as, in some cases, individuals are required to work on long term client contracts, and this is not permitted under the sponsorship regime. Also, in some case individuals may be required to work in Ireland or elsewhere in Europe at short notice. If you do not currently have the right to work in the UK we will still consider your application.

If your application is successful beyond the first interview stage we will consider whether sponsorship is a possibility or, where appropriate, whether there are any other immigration options available but unfortunately we cannot guarantee that sponsorship will always be possible.

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