Challenge 2 – Service Planning & execution
One of the biggest challenges for the industry is ensuring that the engagement is executed successfully and that the service proposals are delivered profitably. Many firms still rely on manual processes and with disparate systems and offline controls, can make delivery challenging and often leads to compromised outcomes in the project.
Building a competitive bid or proposal, pricing or quoting for complex services and tracking of project costs are all manual and time-consuming processes, and don’t offer businesses with a single view across their combined services and clients. With these kinds of processes in place, it is not possible for firms to have the edge when it comes to being innovative or agile.
Digitised project and estimation solutions allow you to automate bids and proposals based on intelligent identification of previous and similar projects – meaning proposals can be submit in days, not weeks. With solution intelligence, you can automatically score deals and rank them on their likelihood to close based on historic data.
Configure price quote processes allow complex solutions to be built into consolidated quotes, which allows digital service offerings to be produced quickly and accurately – and enables single invoices to be generated for all billing types - whether it be services, projects or products.
Finally, intelligent enterprises enable cost and revenue tracking in real-time, as transactions happen. With self-service functionality provides employees with the benefits of automated processes, like timesheets or expense approval.