Are you struggling to manage your back-office operations while keeping your business partners satisfied? The B2B Customer Portal by delaware is the perfect solution for you. This innovative digital platform offers complete transparency to your customers, allowing them to manage their business processes seamlessly. With a self-service process that is easy to navigate, customers can enjoy a more personalized experience, resulting in increased customer satisfaction. Additionally, the portal features a guided order process that ensures order entry quality and reduces errors. By digitizing paperwork and reducing the back-office workload, the portal is designed to reduce personnel costs.
Our lightweight and extendable solution is comprised of pre-configured modules that can be customized to suit your business needs. With out-of-the-box integrations with SAP ERP spectrum and other SAP products, our solution is designed to improve efficiency, reduce costs, and enhance customer satisfaction.
Features
- Order overview and details
- Invoice overview and details
- Guided sales order entry and checkout
- Integrated product catalog with google-like search
- Portal layout and content management through an integrated CMS
- SAP Integration templates for 5 functional SAP objects included
- Payment integration module
- Out of the box standard portal capabilities like: password reset, self-registration, profile management, user management, ...