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Customer Engagement: Marketing & Sales
August 27, 2025
Maximize the impact of AI in your Dynamics 365 journey
Discover how integrated Copilot functionalities and agentic AI can revolutionize your Dynamics 365 experience across every aspect of your business. Through this four-part webinar series, we will guide you along a customer journey and demonstrate the transformative impact of AI in Marketing, Sales, Supply Chain, Finance, Service, and Field Service.
Each session will showcase practical use cases, best practices, and real-world scenarios to help you leverage AI and gain a competitive edge. Whether you're a seasoned Dynamics 365 user or just getting started, these webinars are designed to help you maximize the full potential of Copilot and AI agents.
Webinars
For more information & registration details about a specific webinar, click on the links below.
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Finance and Supply Chain Management
September 10, 2025
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/Unlocking_potential_AI_Business_Central-media_rectangle-1080x810media_rectangle-1080x810-(1).webp?mode=autocrop&w=1000&h=750&attachmenthistoryguid=6e894b7b-bbb3-4b32-bae1-a58b690c6606&v=&focusX=540&focusY=405&c=2423c291e1a8e530b0dec0e3c9f599671f15e522d4f4c39c9cce2996048914b2)
Business Central
September 19, 2025
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/Unlocking_potential_AI_Service_Field_service-media_rectangle-1080x810media_rectangle-1080x810-(1).webp?mode=autocrop&w=1000&h=750&attachmenthistoryguid=eef7cffa-bf14-4e4f-a0fb-2c32b7308443&v=&focusX=540&focusY=405&c=c8f8b94cbc256ddc5a0ad22dce07fff304441355322d040101694eba3b2dbce7)
Customer Engagement: Service & Field service
October 14, 2025
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Ready to explore the true potential of AI for your business?
Join us for an AI Ideathon ; a half-day interactive workshop designed to help you imagine and define how AI can bring tangible value to your organization. Hosted either at a delaware office or at your own location, this session is tailored for Microsoft Dynamics customers who are eager to turn innovation into action
Through guided brainstorming and hands-on exercises, you'll discover how Microsoft’s AI capabilities, combined with delaware’s industry expertise, can unlock new efficiencies, elevate customer experiences, and drive strategic growth. Whether you're just starting your AI journey or looking to accelerate it, this ideathon will spark ideas and uncover opportunities specific to your business context.
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