During the iteration workshops and a number of HR roadshows, key users were encouraged to challenge and test the new technology, often on their own devices, enabling employees to engage and interact with the new system. This collaborative effort has been essential to its adoption success and recognises that the traditional project approach of system go-live followed by a period of Hypercare with Change Management as a separate workstream can be replaced with a much more agile approach of solution delivery, aligned to user adoption and underpinned with a culture of continuous improvement.
The HR system now sits on a new platform named Wilbur, and is at the heart of GKN Aerospace’s connected IT systems, uniting its people and processes.
The new self-service functionally enables employees to have greater personal accountability for their own professional development by interacting with training tools and competence management. The ability to execute HR tasks and find information is empowering employees to take ownership of their own careers and development, boosting engagement and driving productivity, while also freeing up the time of the HR department.