Microsoft Dynamics 365 Customer Engagement Consultant


Following the successes of our well established (Gold Partner) Dynamics practice in Belgium we are now further expanding & growing our global Dynamics capability within the UK and looking for talented Dynamics 365 Customer Engagement Consultants who want to join us on our exciting journey of growth.

About us

Being part of something new provides a unique opportunity to shape the future of our Dynamics business within the UK – offering the freedom to apply your experience and expertise and create an exciting future career.  Our Belgium success means we have fantastic client references across the wide Microsoft ecosystem with many accelerators, assets and capability to help support our growth ambitions in the UK.  

About Your Role

As a Dynamics 365 Customer Engagement Consultant, you would be engaged in the full project lifecycle including:

  • Participate in client workshops to analyse and design Dynamics 365 Customer Engagement
  • Define and evaluate the functional and non-functional requirements for each business process
  • Write functional specifications and collaborate with the technical team to ensure functional requirements are understood
  • Prototype, configure and test the respective business processes
  • Document the system configuration and prepare project documentation deliverables
  • Support the key-users in user acceptance testing
  • Train key-users and / or end-users

About You

  • A client centric attitude and excellent interpersonal skills
  • Lead and develop trusted relationships with key stakeholders.
  • 3+ years’ experience in the design and implementation of Dynamics 365 Customer Engagement
  • Strong requirements gathering skills with demonstrable experience
  • Able to learn and utilise delaware implementation tools and methodology
  • Excellent presentation, written and verbal English
  • Results oriented and self-motivated to deliver with excellence
  • Passion for continuous learning and development
  • Strong time management skills

Let's meet up!

Come have a chat with us and tell us all about your skills, talents and previous experience.  

Are you keen to help us grow our Dynamics Customer Engagement team? Make sure to connect with us if you have any questions whatsoever.

Click the Apply now button below and hopefully we’ll get to meet each other soon!     


recruitment process

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