ERP Resource Coordinator Analyst (Entry Level) - March 2025 - Permanent

Microsoft, SAP, no experience, internal role
United Kingdom

We are seeking an Analyst eager to embark on a rewarding career in Resource Management, a crucial function with high visibility across the business and into leadership.

As a Resourcing Analyst, you'll play a key role in updating internal systems and tools, collaborating with Resource Managers on supply and demand management, and ensuring our projects are fully resourced. You'll interact regularly with our Recruitment, HR, IT, Finance, and Sales teams, and occasionally support the Operations Manager on various tasks. You'll get a comprehensive introduction to the full monthly operational cycle and have the opportunity to dive into ad-hoc internal projects.

Our ideal candidate is someone with excellent communication and organizational skills, who is detail-oriented, able to multitask, highly motivated, and a true team player. If you take initiative, own your tasks, and have an outgoing and assertive personality, we want you on our team!

About delaware

We exist to help our clients reach their full potential, by applying our common sense, business experience and passion for technology. 

Delaware is a global consultancy that partners with leading technology providers such as SAP (Platinum Partner) and Microsoft to deliver advanced digital solutions. We develop, innovate and implement technology transformations guiding our clients towards an intelligent future.

Everyone at Delaware is a steward of the business. We are building for the future and for those that succeed us and we take responsibility for our relationship with the social and ecological environment.

more info about this job?

Annalise Jones

What will you be doing?

  • Maintain and ensure accuracy of data for resource capacity in workforce management tools/models, ensuring it reflects the current resourcing position and that it is up to date for minimum of 3 - 6 months in advance.
  • Support the Lead to manage all the resources for all in flight projects and extensions, which will involve various levels of interactions with Team Leads and Project Managers.
  • Some liaison required with Sales to obtain information on the upcoming pipeline.
  • Proactively support the Lead to re-balance resources who are above / below utilization targets.
  • Monitor sickness, holiday and absence levels highlighting issues as appropriate and ensuring that dates are accurately reflected in the resourcing tool.
  • Work closely with Recruitment and HR functions to ensure appropriate scheduling of new joiners and their on-boarding, in line with project start dates.
  • Support the Operations Manager with the monthly reporting cycles and any other initiatives aimed at improving KPIs.
  • Other ad-hoc tasks as and when required, and there will be opportunities to get involved in ad-hoc internal projects.

Is there a match?

  • Highly motivated self-starter, responsible and accountable.
  • Team player who uses initiative and takes ownership of tasks.
  • People focused and strong communication skills, able to interact with stakeholders at all levels and not afraid to challenge when needed too.
  • Ability to cultivate trusted working relationships with Leads, Project Managers, and the wider support functions.
  • Should be able to plan and prioritise, multitask and manage a significant workload under pressure.
  • Excellent skills with Microsoft Office (Word, Excel, PowerPoint, Teams) with the ability to learn new tools and systems.
  • Detail oriented and organized in order to effectively work multiple staffing requests simultaneously and accurately track demand status in workforce management systems.
  • Flexibility and ability to learn quickly in a fast-moving environment.

Our Culture and Values

We attract and retain only the best people who share our values and thrive in our culture. We strive for the highest levels of excellence in all that we do – with our clients, our people, our business, our careers.

We do the right thing to satisfy our clients, combining quiet confidence and a human touch.  We are open, positive, enthusiastic and energetic. At Delaware we value and invest in personal competence as much as technical competence and we all want to help each other succeed. We value diversity for the breadth of perspectives and skills it brings us and the better results it produces.

We enjoy each other’s company. We work hard together and we have fun together. We trust one another.

Underpinning our culture are our core values. They are a living part of our daily interactions, influencing what we do and how we do it. They guide how we work with our colleagues, customers, and partners.

Care - we take responsibility. Commitment - we commit, we deliver. Community -  we are better together. Respect - inclusive and diverse. Entrepreneurship - we cherish creativity and drive

Let's meet!

Come have a chat with us and tell us all about your skills, talents and previous experience.

Are you keen to help us grow our Resourcing team ? Make sure to connect with us if you have any questions whatsoever.

Click the Apply now button below and hopefully we’ll get to meet each other soon!

Right to work

Please note that it is a legal requirement that you have the right to work in the UK by the time you commence employment.  We therefore ask those shortlisted for interview to provide evidence of their right to work in the UK during the recruitment process.  

Delaware holds a sponsor licence but not all roles are suitable for sponsorship, especially as, in some cases, individuals are required to work on long term client contracts, and this is not permitted under the sponsorship regime. Also, in some case individuals may be required to work in Ireland or elsewhere in Europe at short notice.  If you do not currently have the right to work in the UK we will still consider your application.  

If your application is successful beyond the first interview stage we will consider whether sponsorship is a possibility or, where appropriate, whether there are any other immigration options available but unfortunately we cannot guarantee that sponsorship will always be possible.

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